Shipping & Payment

NAKYS – a product of UNIQS GmbH

(1) Goods are delivered to the delivery address provided by the Customer, unless otherwise agreed.

(2) Shipment is made in neutral, discreet packaging without any indication of the contents.

(3) If the carrier returns the shipped goods to the Provider because delivery to the Customer was not possible, the Customer shall bear the costs of the unsuccessful shipment. This does not apply if the Customer is not responsible for the circumstance that led to the impossibility of delivery.

(4) The delivery period is as stated in the Online Shop. Unless a different delivery period is indicated, delivery within Germany takes 2–5 business days, within the EU 5–10 business days, and internationally 7–21 business days (each from the conclusion of the contract in the case of advance payment, otherwise from receipt of payment).

(5) Deliveries abroad may be subject to longer delivery times.

(6) Partial deliveries are permitted insofar as this is reasonable for the Customer. No additional shipping costs are incurred by the Customer for partial deliveries.

(7) Collection in person is not possible for logistical reasons.

(8) If all ordered products are unavailable, the Provider shall notify the Customer without undue delay. Any payments already made shall be refunded without undue delay.

(1) All prices stated in the Online Shop are total prices and include the applicable statutory value-added tax (VAT). Any additional delivery and shipping costs incurred are separately indicated in the respective product description and during the order process before the order is placed.

(2) For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which the Provider is not responsible and which are to be borne by the Customer. These include, for example, costs for the transfer of funds by financial institutions (e.g., transfer fees, exchange rate fees) or import duties and taxes (e.g., customs duties, import VAT).

(3) The Customer may use the payment methods indicated during the order process. These may include, among others:

• Credit card (Visa, Mastercard, American Express)
• PayPal
• Apple Pay / Google Pay
• SEPA-Lastschrift (über Mollie)
• Klarna (invoice, instalment, instant bank transfer)
• Shop Pay
• Other payment methods displayed at checkout

(4) The invoice amount is due upon conclusion of the contract. Payment of the purchase price is due immediately upon placing the order, unless otherwise agreed.

(5) If the Customer is in default of payment, the Provider is entitled to charge default interest at a rate of 5 percentage points above the base interest rate. For entrepreneurs, the default interest rate is 9 percentage points above the base interest rate.